Privacy Policy
Last updated: May 24, 2026
This Privacy Policy explains how Thornton CO Foundation Pros ("we," "us," or "our"), operating thorntoncofoundationpros.com, collects, uses, and protects information you provide when using our website or contacting us for foundation repair services.
Information We Collect
Contact form submissions (via WPForms): When you submit a contact or inspection request form on this site, we collect your name, phone number, and the message content you provide. This information is used solely to contact you regarding your foundation inspection request. WPForms stores form submissions in our WordPress database and optionally transmits them via email to our team. WPForms' privacy policy is available at wpforms.com.
Phone calls: Our business phone number is provided by Twilio. When you call (720) 740-6511, Twilio processes the call connection. Twilio may collect call metadata (duration, originating number) in accordance with their privacy policy at twilio.com/legal/privacy. We do not record calls without disclosing that recording is occurring.
Website analytics (Google Analytics 4): We use Google Analytics 4 (GA4) to collect anonymous data about how visitors use this website — pages visited, time on site, general geographic region (city/state level), and device type. GA4 does not collect personally identifiable information. You can opt out of GA4 tracking at tools.google.com/dlpage/gaoptout. Google's privacy policy is at policies.google.com/privacy.
Cloudflare: This site is served through Cloudflare's content delivery network. Cloudflare processes visitor IP addresses and request metadata for security and performance purposes. Cloudflare's privacy policy is at cloudflare.com/privacypolicy.
IndexNow: We use IndexNow to notify search engines of new or updated content on this site. IndexNow submits page URLs to participating search engines (Bing, Yandex). No personal data is transmitted via IndexNow.
How We Use Your Information
- To respond to inspection requests and schedule on-site visits
- To communicate with you about your foundation repair project
- To provide written inspection reports and repair quotes
- To send appointment confirmations and follow-up communications related to your project
- To improve our website and services using aggregated, anonymous analytics data
We do not sell, rent, or share your personal information with third parties for marketing purposes. We do not use your information for automated decision-making or profiling.
Data Retention
Contact form submissions and project records are retained for as long as your project warranty is active (up to 25 years for waterproofing systems, lifetime for pier hardware) so we can service warranty claims. After warranty expiration, records are retained for an additional 3 years and then deleted. Analytics data is retained per Google's standard GA4 retention settings (14 months by default).
Your Rights (CCPA and Colorado Privacy Act)
Colorado residents have rights under the Colorado Privacy Act (CPA), effective July 1, 2023:
- Right to know: You may request a list of the personal data we hold about you.
- Right to correct: You may request correction of inaccurate personal data.
- Right to delete: You may request deletion of your personal data, subject to our legal retention obligations (including active warranty records).
- Right to opt out: You may opt out of any sale or sharing of personal data. We do not sell personal data.
- Right to appeal: If we deny a data rights request, you may appeal that decision.
California residents have similar rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us at [email protected] or call (720) 740-6511. We will respond within 45 days.
Cookies
This site uses cookies for analytics (Google Analytics 4) and basic WordPress session management. We do not use advertising cookies or third-party tracking pixels beyond GA4. You can control cookies through your browser settings. Disabling cookies will not affect your ability to use our contact forms or access site content.
Children's Privacy
This site is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this site, contact us and we will delete it promptly.
Changes to This Policy
We may update this privacy policy as our practices or applicable law changes. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be noted on this page.
Contact
Questions about this privacy policy or your data rights:
Thornton CO Foundation Pros
10400 Washington St, Thornton, CO 80233
Phone: (720) 740-6511
Email: [email protected]